Effective Date: 01/09/2024

At [Digital Products Selling Business], we aim to ensure that our customers are fully satisfied with their purchases. Since we offer digital products, we must establish a clear refund policy to protect both our business and customers. Please read this policy carefully before making a purchase.

1. Digital Product Refunds

Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed. Unlike physical goods, digital products cannot be returned. However, we do make exceptions under certain circumstances as outlined below.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

• Non-delivery of the product: If you do not receive the digital product due to issues on our end (e.g., technical difficulties or errors in delivery), please contact us within 7 days of the purchase, and we will investigate and resolve the issue.
• File corruption or defects: If the digital product you received is damaged or corrupted and cannot be accessed, you are eligible for a replacement or refund. You must contact us within 7 days of purchase and provide evidence of the issue.
• Duplicate purchase: If you mistakenly purchase the same product more than once, we will issue a refund for the duplicate transaction upon verification.

3. Non-Eligible Scenarios

Refunds will not be issued in the following cases:

• Change of mind: If you change your mind about a purchase after downloading or accessing the product, we cannot offer a refund.
• Inability to use the product: Refunds will not be provided if the digital product is incompatible with your software or hardware. Please ensure that you review the product details and system requirements before purchase.
• Discounted or promotional products: Products purchased at a discount or as part of a promotion are non-refundable unless the product is defective.

4. How to Request a Refund

If you believe you are eligible for a refund based on the criteria above, please follow these steps:

1. Contact Us at [ Email- admin@Your-email.com ] within 7 days of your purchase.
2. Provide your order number, proof of purchase, and a description of the issue.
3. Our team will review your request and notify you within 3–5 business days if the refund request is approved or denied.

5. Refund Processing

• Approved refunds will be processed via the original payment method within 7–10 business days.
• Depending on your payment provider, it may take additional time for the refund to reflect in your account.

6. Contact Information

If you have any questions regarding this refund policy or need assistance, please reach out to us at:

[Digital Products Selling Business]
Email: ravendrapatel794@gmail.com]
Address: Fatehpur Khaga Uttar Pradesh Pin code 212655]